GROOMING POLICY
1. By scheduling an appointment, you ensure that your waiting time is greatly minimized. However, this appointment does not always eliminate your wait.
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2. Unfortunately, I cannot guarantee that verbal appointments will be honored in a timely manner. Therefore, all appointments should be made using this website, www.iamtimothyrogers.com
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3. All appointments must be made at least 2 hours prior to your desired appointment time.
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4. Please try to arrive 10 minutes prior to your scheduled appointment.
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5. There is a standard 10 minute grace period for all scheduled appointments. After 10 minutes, OR without proper communication of schedule delays PRIOR TO your appointment time, you will be serviced as a walk-in based on time availability.
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6. ALL CANCELLATIONS REQUIRE AT LEAST 4 HOURS NOTICE PRIOR TO YOUR APPOINTMENT. THIS WILL AFFORD SOMEONE ELSE THE OPPORTUNITY TO USE YOUR CANCELED SLOT.
7. CANCELLATIONS CAN BE MADE ONLINE VIA YOUR CONFIRMATION EMAIL UP TO 4 HOURS PRIOR TO YOUR SCHEDULED APPOINTMENT WITHOUT PENALTY.
8. FOR CANCELLATIONS WITHIN 4 HOURS OF YOUR APPOINTMENT PLEASE CALL ME DIRECTLY AT 470.333.8846. CANCELLATIONS INSIDE OF 4 HOURS WILL RESULT IN THW CLIENT HAVING TO REBOOK YOUR SERVICE. YOUR PAYMENT FOR THE CANCELLED SERVICE SERVES AS A CANCELLATION FEE, AS IN MOST CASES WE'RE UNABLE TO FILL YOUR SLOT LAST MINUTE. Last minute cancellations/ no shows negatively impact your barber's income for the day. They also don’t allow people that are really in need of a service an opportunity to plan accordingly to get in for a grooming experience. Thank you for your understanding!
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9. Continual abuse of this appointment policy will revoke the opportunity to make an appointment in the future.
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10. For appointments not inclusive of a shampoo treatment, your hair MUST be clean, free of all oil/grease and debris at the time of your service.
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11. Services requested at the barbershop outside of normal business hours start at the price of $100. Mobile services are available at a starting price of $200 and increase based on service type and travel distance.
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12. Prices are NON-NEGOTIABLE!
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13. Now that you have read and agreed to the appointment policy, it would be my pleasure to service all of your barbering needs. Don’t delay. Schedule your appointment NOW!